Information Technology

FdSc Information Technology Support

This course will equip you for a career in supporting the information technology systems that we rely on in our working lives.

Supporting the use of Information Technology is an essential function of most organisations. And there is a strong demand for skilled technicians who can do this well.

If you are looking to develop a career in technical support in the information technology industry, this course offers the opportunity to combine technical and professional studies with hands-on learning; focusing on help desk/call centre support, network administration and troubleshooting.

It is the ideal course if you have no previous background or formal education in computing, if you wish to retrain or upgrade your computer skills.

Key facts

Extensive PC and networked computer facilities
A specialist computer laboratory dedicated to computer networking and one to computer games development
This course responds to identified skills gaps
This course is designed to give you a broad range of skills and knowledge needed for employment
Personal Development Planning is integrated throughout the course to develop the skills framework necessary for effective personal, academic and career management

Course content

This course is designed to prepare you for entry-level technical support positions in the information technology industry. You will gain a formal recognised qualification within the field of computing, but if you want to take your studies further this could be a first step towards some of the most highly regarded Microsoft and Cisco professional qualifications.

Career opportunities

Assessment

Assessment is through individual and team coursework together with the demonstration of competence in the delivery of practical work and projects.

Course duration

Entry requirements and applying

The general requirement for the foundation degree is 140 UCAS points at A level or equivalent. See information on general entry requirements.

search:
You are here: Home > Undergraduate courses > Information Technology Support English \| Cymraeg
Undergraduate courses The School for Undergraduate Studies A-Z of undergraduate subjects University institutes Courses explained Language classes and support Postgraduate courses Professional courses International students How to apply Fees and student finance About Glyndwr University Our student support Our campuses and facilities Our research University Institutes Alumni Services for business Request a prospectus General enquiries Course enquiries	Text begins here: Information Technology FdSc Information Technology Support This course will equip you for a career in supporting the information technology systems that we rely on in our working lives. Supporting the use of Information Technology is an essential function of most organisations. And there is a strong demand for skilled technicians who can do this well. If you are looking to develop a career in technical support in the information technology industry, this course offers the opportunity to combine technical and professional studies with hands-on learning; focusing on help desk/call centre support, network administration and troubleshooting. It is the ideal course if you have no previous background or formal education in computing, if you wish to retrain or upgrade your computer skills. Key facts Extensive PC and networked computer facilities A specialist computer laboratory dedicated to computer networking and one to computer games development This course responds to identified skills gaps This course is designed to give you a broad range of skills and knowledge needed for employment Personal Development Planning is integrated throughout the course to develop the skills framework necessary for effective personal, academic and career management Course content FdSc Information Technology Support This course is designed to prepare you for entry-level technical support positions in the information technology industry. You will gain a formal recognised qualification within the field of computing, but if you want to take your studies further this could be a first step towards some of the most highly regarded Microsoft and Cisco professional qualifications. Typical course content: the core technical element of the course will develop practical skills in installing, troubleshooting and operating software and hardware performing maintenance tasks on computers and networks working with notebooks, laptops, and PDAs working with Internet applications Career opportunities IT Technician User Support Specialist Network Administrator Technical Support Analyst User Support Analyst Helpdesk Management Assessment Assessment is through individual and team coursework together with the demonstration of competence in the delivery of practical work and projects. Course duration Full-time 2 years Part-time 3 years Entry requirements and applying The general requirement for the foundation degree is 140 UCAS points at A level or equivalent. See information on general entry requirements. UCAS code: G561 Part time applicants should apply direct	Undergraduate courses For more information about our courses please telephone 01978 293439 or email SID@glyndwr.ac.uk
Disclaimer \| Accessibility \| Site map \| Privacy \| Contact us © Glyndŵr University